Privacy Policy

Last updated: March 5, 2026

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This Privacy Policy explains how A-Plus Com ("we", "our", "us") collects, uses, and protects information when you use our CRM platform and related services.

1. Information We Collect

  • Account details (name, email, role, tenant/company information).
  • Service data you submit (customer records, appointments, support chat data).
  • Technical data (IP address, device/browser info, logs).
  • Google account data authorized by you via OAuth (only scopes approved by you).

2. How We Use Information

  • Provide and maintain CRM features.
  • Manage appointment and calendar synchronization.
  • Improve platform security, reliability, and support.
  • Comply with legal obligations.

3. Google User Data

If you connect Google services, we access and use Google data only to provide requested functionality (for example, creating or syncing calendar events). We do not sell Google user data.

Google user data is not used for advertising purposes and is retained only as necessary to provide service or comply with law.

4. Data Sharing

We do not sell personal data. We may share data with trusted service providers (hosting, security, support) under confidentiality obligations, or when required by law.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect data against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain data for as long as needed to provide services, meet contractual obligations, resolve disputes, and comply with legal requirements.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. You may also revoke Google access at any time from your Google account permissions.

8. Children

Our services are not intended for children under 13 (or applicable minimum age under local law), and we do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

10. Contact

If you have questions about this policy, contact us at:
support@a-pluscom.com