Support & Task Management

Track and manage customer support requests, service calls, and internal tasks in one place. Assign tasks to team members, monitor progress, and ensure timely follow-ups to maintain high customer satisfaction.

Contract & Sales Management

Manage the entire sales cycle efficiently, including deals, quotations, sales orders, delivery orders, invoices, and credit notes. Keep all contracts and sales documents organized for quick reference and reporting.

Customer & Contact Management

Store and manage all customer information, including contact details, communication history, and interaction logs, ensuring a complete view of your clients at any time.

Daily Email reminder

Automatically send a daily summary of support tasks completed by employees, including the date, support ticket number, customer/company name, subject, status, and resolution category.

Survey form control

Create and manage survey forms for collecting customer feedback, internal evaluations, or service assessments.

Use built-in templates to automatically send feedback requests after support cases, events, or transactions. Track responses, analyze ratings, and generate insights to improve service quality and customer satisfaction.

Logistic Management

Track and manage the actual track deliveries, including pending orders, packing, assigned vehicles, and completed deliveries. Able to signature and upload image to complete the logistic